Ceroc Cruise Terms and Conditions.
Booking Conditions
Your Contract is with The Midcounties Co-operative Travel, a member of ABTA
ABTA No: P6652
ATOL No: 6053
VAT No: 862817892
Your holiday contract
When you make a booking the contract is made with you the first named passenger (lead) being any person travelling or intending to travel on any arrangements operated by the company named above on the terms of these booking conditions and it includes all matters arising from it and is subject to English law and the exclusive jurisdiction of the English Courts.
You may however choose the law and jurisdiction of Scotland and Northern Ireland if you wish to do so. No variation of these terms will be valid unless confirmed in writing by us. A contract will exist as soon as we issue our confirmation invoice. By making a booking, the lead passenger confirms that all people’s names in the booking (and their personal representatives) have agreed to be bound by these conditions and the terms of its suppliers.
Your Contract is with The Midcounties Co-operative Travel, a member of ABTA
ABTA No: P6652
ATOL No: 6053
VAT No: 862817892
Your holiday contract
When you make a booking the contract is made with you the first named passenger (lead) being any person travelling or intending to travel on any arrangements operated by the company named above on the terms of these booking conditions and it includes all matters arising from it and is subject to English law and the exclusive jurisdiction of the English Courts.
You may however choose the law and jurisdiction of Scotland and Northern Ireland if you wish to do so. No variation of these terms will be valid unless confirmed in writing by us. A contract will exist as soon as we issue our confirmation invoice. By making a booking, the lead passenger confirms that all people’s names in the booking (and their personal representatives) have agreed to be bound by these conditions and the terms of its suppliers.
Ceroc Cruise Cancellation Policy.
If you change your booking (excluding name changes)
If, after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be made in writing from the person who made the booking or your travel agent.
You will be asked to pay an administration charge of £25 plus any further cost that Fusion Cruises incurs in making this alteration. You should be aware that amendment costs will increase closer to the departure date, and you should contact us as soon as possible if alterations are necessary.
Note: Certain travel arrangements (e.g. scheduled or low cost flights) may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangement
Name changes
Charges are dependent on the carrier and in the majority of cases airlines/cruise lines will not allow name changes and you are required purchase a new ticket. Such charges are likely to include the full costs of the flight/cruise and will be subject to availability.
Please call our experienced customer services team to discuss further on 01903 694322.
If you cancel your booking
You, or any member of your party, may cancel your travel arrangements at any time. Written notification from the person who made the booking must be received to our offices. See our Contacts page for details.
Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges up to the maximum shown in the table below:
Period before departure date that written cancellation is received: Charge as a percentage of full booking price
More than 98 days: Full deposit** plus £25 administration charge
98-57 days: 30% or deposit and administration fee if greater
56-42 days: 50%
41-22 days: 75%
21-15 days: 90%
14 days or less: 100%
Note: if the reason for cancellation is covered under the terms of an insurance policy, you may be able to reclaim these charges. The full insurance premium is retained in the event of cancellation.
Bookings that include Budget/Low Cost or Schedule Flights and/or cruise may incur different cancellation charges. Some accommodation providers may also require additional non-refundable deposits. Please enquire at the time of booking.
**Where a low deposit has been paid at the time of cancellation you will be required to pay the remainder of the full deposit.
IT IS PARAMOUNT THAT YOU ENSURE YOU HAVE ORGANISED YOUR OWN TRAVEL INSURANCE
If you change your booking (excluding name changes)
If, after our confirmation invoice has been issued, you wish to change your travel arrangements in any way, for example your chosen date or accommodation, we will do our utmost to make these changes but it may not always be possible. Any request for changes to be made must be made in writing from the person who made the booking or your travel agent.
You will be asked to pay an administration charge of £25 plus any further cost that Fusion Cruises incurs in making this alteration. You should be aware that amendment costs will increase closer to the departure date, and you should contact us as soon as possible if alterations are necessary.
Note: Certain travel arrangements (e.g. scheduled or low cost flights) may not be changeable after a reservation has been made and any alteration request could incur a cancellation charge of up to 100% of that part of the arrangement
Name changes
Charges are dependent on the carrier and in the majority of cases airlines/cruise lines will not allow name changes and you are required purchase a new ticket. Such charges are likely to include the full costs of the flight/cruise and will be subject to availability.
Please call our experienced customer services team to discuss further on 01903 694322.
If you cancel your booking
You, or any member of your party, may cancel your travel arrangements at any time. Written notification from the person who made the booking must be received to our offices. See our Contacts page for details.
Since we incur costs in cancelling your travel arrangements, you will have to pay the applicable cancellation charges up to the maximum shown in the table below:
Period before departure date that written cancellation is received: Charge as a percentage of full booking price
More than 98 days: Full deposit** plus £25 administration charge
98-57 days: 30% or deposit and administration fee if greater
56-42 days: 50%
41-22 days: 75%
21-15 days: 90%
14 days or less: 100%
Note: if the reason for cancellation is covered under the terms of an insurance policy, you may be able to reclaim these charges. The full insurance premium is retained in the event of cancellation.
Bookings that include Budget/Low Cost or Schedule Flights and/or cruise may incur different cancellation charges. Some accommodation providers may also require additional non-refundable deposits. Please enquire at the time of booking.
**Where a low deposit has been paid at the time of cancellation you will be required to pay the remainder of the full deposit.
IT IS PARAMOUNT THAT YOU ENSURE YOU HAVE ORGANISED YOUR OWN TRAVEL INSURANCE
